Privacy Policy Dapurtoto — Your Privacy, Our Priority

Welcome to the Privacy Policy page Dapurtoto, Malaysia's trusted online gaming platform. This document clearly and thoroughly explains how we collect, store, use, and protect your personal information when you use the dapurtoto.bio website or our mobile app.

Dapurtoto takes every member's privacy extremely seriously. We operate in full compliance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA). We are committed to being fully transparent in how we handle your data.

By registering or using the Dapurtoto platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to request deletion of your data.

Dapurtoto collects several categories of information to ensure we can provide the best, safest, and most legally compliant service. The information we collect is as follows:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as medical data, political views, or religious beliefs unless required by law.

Every piece of information we collect has a clear and lawful purpose. dapurtoto uses your personal data for the following purposes:

• Account management: Creating, maintaining, and managing your member account, including the mandatory identity verification (KYC) process.
• Transaction processing: Processing deposits, withdrawals, and all financial activities on the platform efficiently and securely.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and unlawful activities.
• Customer support: Addressing inquiries, resolving complaints, and providing technical assistance to members who need it.
• Service improvement: Analysing how members use the platform to improve the interface, performance, and new features.
• Promotional communications: Sending information on offers, bonuses, and platform updates to members who have consented to receive such communications.
• Legal compliance: Meeting the reporting and record-keeping obligations set by the relevant authorities in Malaysia.

We will not use your data for any purpose beyond those listed above without obtaining your consent first. Should there be a significant change in how we use your data, we will notify you via email or an in-platform notification.

Dapurtoto does not sell, rent, or share members' personal information with third parties for commercial purposes. However, there are limited situations where we may need to share your information with specific parties to ensure our services function properly and remain legally compliant:

• Payment service providers: Payment gateways and financial institutions responsible for processing your deposits and withdrawals. They only receive the information necessary to complete the transaction.
• Game providers: Gaming companies such as Pragmatic Play and Evolution Gaming may receive limited game session information to ensure game integrity.
• Identity verification services: Authorised third parties engaged to conduct KYC checks and member identity document verification.
• Legal authorities: When required by a court order, regulatory directive, or valid legal reporting requirement in Malaysia.
• Analytics partners: Platform analytics providers that help us understand usage patterns. Shared data is in aggregated form and cannot be used to identify individuals.

Protecting your personal data is our foremost responsibility at dapurtoto. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times.

The technical and organisational security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted over the network.
• Sensitive data stored in our database is encrypted using the AES-256 algorithm.
• Role-based access control (RBAC) ensuring only authorised staff can access specific data.
• Real-time security monitoring and an always-active intrusion detection system (IDS).
• Regular security audits conducted by certified independent cybersecurity firms.
• Two-factor authentication (2FA) for all platform administrative access.
• A comprehensive incident response plan for data breach situations.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware of it.

Dapurtoto uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies, each serving a different function:

• Essential cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled.
• Performance cookies: Helps us understand how members interact with the platform so we can continuously improve it.
• Functional cookies: Storing your preferences such as language, display settings, and login details to streamline repeat use.
• Analytics cookies: Used alongside services such as Google Analytics to analyse traffic and usage patterns on an aggregate basis.

You can manage or block cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Dapurtoto platform.

As a registered dapurtoto member, you have the following rights regarding your personal data held by us. We fully respect each of these rights and will process every request within a reasonable timeframe.

To exercise any of the above rights, please contact our privacy team via the email address listed at the bottom of this page. We will process your request within 14 business days and may require identity verification before proceeding.

Dapurtoto retains your personal data for as long as your account is active or as long as needed to provide services to you. When your account is closed, we will retain certain records in accordance with applicable legal requirements.

• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for 5 years after account closure or for the period specified by the relevant authorities.
• Security and activity logs: Retained for 2 years for investigation and audit purposes.
• Customer support communications: Retained for 3 years for reference and service improvement.
• Analytics data: Anonymised data may be retained longer for statistical purposes without reference to any specific individual.

Once the retention period expires, your personal data will be securely deleted using methods that prevent recovery.

The dapurtoto platform is strictly for individuals aged 18 and above. We do not intentionally collect or store any personal information from individuals under the age of 18.

Should we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that information from our systems and close the relevant account. Parents or guardians who suspect their child may have registered on our platform should contact our support team promptly for further action.

Dapurtoto reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Every amendment will be accompanied by the latest update date displayed at the top of this page.

For significant and material changes, we will notify you through:

• Email notification to your registered address at least 7 days before the changes take effect.
• In-platform pop-up notification at your next login.
• An announcement on the dapurtoto homepage for a reasonable period.

Your continued use of the dapurtoto platform after any Privacy Policy amendments are published constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the dapurtoto privacy team is always here to assist you.

You can reach us via:

• Privacy Email: [email protected]
• Live Support: Use the live chat function on our platform, available 24 hours a day, 7 days a week.
• FAQ Page: Visit our FAQ page for answers to frequently asked questions about privacy and data security.

We are committed to responding to every privacy-related inquiry within 3 business days. For formal requests concerning data rights such as access, rectification, or erasure, please include a copy of your identification document for verification purposes.